Accounts Receivable Functions

• Accounts can be located by patient number, the patient's first or last name, patient's social security account number, any of the billing party names, or by any of the telephone numbers connected with the account.
• Automatic updating of patient accounts for regular payments and/or non-contract charges.
• Statements can be sent to every patient or just to past due accounts.
• Each patient account can have up to 35 different billing parties and each billing party account is tracked separately.
• Coupon books are easily printed.
• Before accepting a payment or making a charge or adjustment, the system shows what the result will be on the account balances.
• Errors made on statements during the month can be corrected without creating adjustments to the patient account.
• The system instantly creates and maintains a date & time stamped, unalterable history of every entry made to a patient's financial account.

Comprehensive Reports

Program Director furnishes the vital data necessary for successful management. The reports are numerous and offer many user-defined variables.

Electronic Claims

Electronic insurance claim submission via Emdeon (formerly WebMD Dental) is a standard feature in Program Director, as is integration with NEA's FastAttach™ system, which allows attachments (x-rays, intra-oral pictures, narratives and explanation of benefits ('EOB's') to be transmitted, via the Internet, to NEA's repository where Insurance Payors are able to view them in support of electronic claims.

Electronic Billing

For practices that wish to use electronic patient billing services, Program Director automatically transmits all the patient billing data, in the correct format, directly to the company providing the service.