New Patient Questionnaire

This feature makes it easy to ensure that initial calls are handled as you, or your practice consultant, wish them to be. This user-definable function allows you to script exactly what you want the staff to say to prospective patients, and the information you want them to obtain and/or convey.

If the person later becomes a patient,  information such as name, address, etc. can automatically be inserted in the patient record.

Correspondence

Program Director has a complete system of prewritten letters, using Microsoft Word, which is flexible and user-friendly. The staff is not required to learn Word to generate standard letters; everything is fully controlled and automated by Program Director. The appropriate letters, pre-selected by the user, can automatically be generated as a result of a change in status, new referrals, etc.



 

These letters can be automatically produced in Microsoft Word by Program Director. And because the system is designed for paperless operation, a copy of every letter is automatically saved in the patient file for viewing at any time, eliminating the need to print paper copies for your records. 



 

Improved Patient Communications

When you select Program Director's Patient Summary, it provides the important information shown here. Although all this data is contained in other areas of the patient record, Patient Summary makes it available, concisely, so you can better communicate with the patient. A complete appointment history for the patient is also readily available.

Internet Communications With Patients

Program Director allows you to communicate with patients via the Internet; it also lets them correspond with you. All these communications are maintained in the patient's electronic file and are available for you to review at anytime.

Automated Patient Communication Systems

Many practices use an automated patient communication system. These systems are used via telephone or the Internet, and Program Director provides the required data to all of them.